Terms & Conditions
These Terms & Conditions ("Agreement") govern the use of the Golaghat Tea e-commerce website (www.golaghattea.com). By accessing or using the Website, you ("User" or "you") agree to be bound by these Terms & Conditions.
1. Intellectual Property
All content including text, images, logos, and product descriptions are owned by Jallan Golaghat Tea Co Pvt. Ltd. or its licensors.
Use of this content without written permission is strictly prohibited.
2. Use of the Website
The Website may only be used for lawful purposes.
Users must not violate laws, tamper with systems, attempt unauthorized access, use bots, introduce malicious code, or disrupt services.
3. Product Information and Availability
Product details may change without notice.
We may limit or discontinue product availability.
4. Ordering and Payment
Users must be at least 18 years old to order.
Accurate information must be provided during checkout.
We may cancel orders for fraud, errors, or stock issues.
Payments are securely processed via third-party gateways.
5. Shipping and Delivery
Shipping is subject to our Shipping Policy.
6. Return and Refund
Returns and refunds are governed by our Return Policy.
7. Links to Third-Party Websites
We are not responsible for content or practices on external sites.
You access such sites at your own risk.
8. Limitation of Liability
We are not liable for indirect, incidental, or special damages.
Our maximum liability is the purchase amount paid by you.
9. Indemnification
You agree to indemnify Golaghat Tea and its affiliates from claims due to misuse or violation of these terms.
10. Governing Law and Dispute Resolution
These terms are governed by Indian law.
Disputes will be resolved via arbitration in Golaghat, Assam under the Arbitration and Conciliation Act, 1996.
Arbitration will be conducted in English and binding upon all parties.